The experts at
your service
For us, every
individual counts.
And it makes all the difference!
You’ve already accomplished a lot. Our dedicated unit, selected from within our team of experts in line with your specific needs, will assist you in your climb to new heights of performance. Looking to power-up your performances? We have your back!
Our team regroups seasoned professionals with complementary skills. They are all passionate about their respective fields and committed to fully understanding the challenges you and your organization are faced with. But mostly, they are truly proud of putting their in-depth expertise to help drive your success.
« The Top Coaching experts helped me build my sales department. They encouraged me to go the extra mile. Top Coaching opened up new horizons for my career and Memtronik.»
Jessica Forget, Vice president, Memtronik
Our experts, your
Top Squad
Pierre-Stéphan Lafrance
Founding partner
Pierre-Stéphan launched Top Coaching following a stellar career in various sales and marketing positions with international corporations, all leaders in their respective fields, such as Agilent Technologies and Roche Diagnostics to name but two. He holds a B. Sc. in Biochemistry from the Université de Sherbrooke.
From his start as a R&D chemist, Pierre-Stéphan’s superior interpersonal skills and passion for the sales process where the key to his rapid rise to the position of Country manager where he was responsible for a national multidisciplinary team of professionals. His keen interest in sales management, leadership development and the art of influencing is the cornerstone of his recognized expertise in the most up-to-date training and coaching programs.
Since 2015, Pierre-Stéphan is a regular speaker at the École d’Entrepreneurship de Beauce where he also acts as a moderator during workshops on the subject of influencing with integrity.
At Top Coaching, Pierre-Stéphan will help you complete the assessment of your commercialization strategy and identify relevant training, coaching and tool optimization solutions.
What motivates me
“What really turns both my brain and my heart on is when a Customer stops talking, looks upwards, eyebrows raised and says: “Huh!?… Never thought of it that way!”.”
ps.lafrance@topcoaching.ca
Robert Molino
Partner
Robert joined Pierre-Stéphan at Top Coaching soon after its launch, continuing their decades long collaboration.
With a master’s degree in molecular biology from the University of Toronto and a keen interest in business, he joined a small biotech start-up following his graduation and quickly rose to become manager of the production laboratory. This pattern repeated itself within both small and large organizations over his twenty-five-year career including Canberra Packard, Varian, Qiagen and Bruker where he held multiple positions including sales representative, product specialist, regional manager and national manager.
Priding himself on his pragmatism, Robert’s approach always starts by listening to his clients and developing a deep understanding of their current situation and goals. Bringing his wealth of experience and knowledge in fields as varied as technical sale, psychology and holistic personal development, he helps his clients clarify their thoughts and define a path forward. He then accompanies them on their journey to achieving their objectives.
As cofounder of three companies, Robert actively applies his knowledge and experience to their operational as well as their strategic development.
At Top Coaching Robert is responsible for building our growing team of collaborators and offering both training and coaching to our executive clients.
What motivates me
“The creation of a trusting relationship with my clients, leading to authentic communication and allowing for the sorting of their thoughts.”
Isabelle Mongeau
Partner
Isabelle discovered Top Coaching when she was President of Nikon Optical for North America. The success of her experience working with us, as well as the bonds of mutual esteem and trust forged over years of collaboration, motivated Isabelle to take the leap and join our team of experts after a 25-year career in the healthcare industry.
As a visionary, inspirational and dynamic leader, Isabelle brings extensive B2B experience in corporate management, organizational strategy, marketing, sales, and business development. A member of the Canadian Healthcare Marketing Hall of Fame, Isabelle is a seasoned strategist, capable of delivering results in constantly evolving markets. Her great strength lies in her ability to contribute to high-level strategic thinking, while supporting the implementation of concrete, pragmatic, and measurable action plans.
At Top Coaching, Isabelle uses her experience to provide strategic support at every stage in the development of your business plan, ensuring that the viewpoints of your customers and all the members of your multidisciplinary teams are taken into account.
What motivates me
“To transform a complex, dynamic and sometimes even chaotic business reality into a simple, clear, and achievable plan.”
Caroline Précourt
Psychometry Advisor
With a bachelor’s degree in graphic design and an MBA, Caroline Précourt has been involved in both the artistic and corporate worlds, making her particularly versatile and sensitive to the complementarity of the two worlds.
After starting her career in an agency as a designer and project manager, Caroline made the leap to the corporate world, where she managed the marketing and business development functions of large professional services firms for nearly 15 years. During this time, she developed a keen interest in customer experience design and creative problem-solving approaches.
As a member of management committees and various boards of directors, she has been a part of several strategic planning exercises, which has given her a 360 view of the business.
From 2018 to 2021, owner of a coworking space, which at the end of its second year had about 100 members, Caroline was conquered by the dynamism of the entrepreneurial world. During this period and still today, she offers entrepreneurs the benefit of her skills by accompanying them in the design or revision of their business model, in their branding, marketing and customer experience strategy. Caroline advocates an approach based on the multiple facets of the human being and reserves a special place for the notion of pleasure in each of her interventions.
At Top Coaching, Caroline is your psychometric expert. She helps you understand who your employees and candidates really are and what motivates them deeply. She also helps you better understand yourself in order to identify the most authentic and strategic ways to communicate with your employees.
What motivates me
“Authentic relationships, mutually rewarding exchanges, the feeling of contributing and learning, and finally, that spontaneous look and smile that light up in my clients’ faces when we hit upon something special and magic happens.”
Darlene Ball
Coach
Darlene believes that everyone’s journey involves dreams, change, fear, and discomfort, and she knows that remarkable things happen outside our comfort zones. As a mentor and coach, her mission is to serve and support individuals through these challenges, helping them clarify their path forward, set actionable goals, and overcome obstacles. Her dedication lies in partnering with her clients to guide and unlock their fullest potential, both personally and professionally. She is a compassionate, non-judgmental listener committed to creating a space where people feel valued, respected, and understood.
Beyond coaching, her business acumen and experience span over 30 years in both human resources and business operations leadership roles across the financial, technology, and healthcare industries. With a growth mindset and an appetite for learning, she is enthusiastic about building self-directed teams, empowering people, elevating self-awareness, and nurturing vibrant, inclusive, healthy workplace cultures.
At Top Coaching, Darlene guides you and your team towards personal growth and operational excellence with a people-first approach. She accomplishes this thanks to her education and experience in leadership, coaching, change management, and emotional intelligence (EQ-i), coupled with her commitment to prioritizing people.
What motivates me
“What motivates me in my work are the moments when I hear clients share how our coaching partnership made them feel understood, afforded them space to pause, and enabled them to filter out distractions that were impeding their ability to think critically and progress. Witnessing my clients gain fresh insights, elevate their self-awareness, deepen their relationships, and create clarity in their path forward truly inspires me. These moments serve as a constant reminder of the incredible transformative power of listening; the creative force and gift that it is, which never ceases to amaze me. It never gets old.”
Dhilip Surya Rajendran
Data Architect, SEBASTTM Application
Dhilip’s journey into the world of data began in the vibrant landscapes of South India, where his fascination with data science and analytics took root. Driven by a relentless curiosity and a thirst for knowledge, he set his sights on Australia to have a solid foundation in handling data.
Upon completing his studies, Dhilip ventured into the dynamic realm of startups, where he experienced firsthand the exhilarating journey of building something from the ground up. These early career experiences not only honed his technical abilities but also instilled in him a deep appreciation for innovation, agility, and adaptability—qualities that would serve as pillars throughout his professional journey.
As he transitioned from startups to multinational corporations, Dhilip’s expertise in data analysis and management became increasingly refined. In the fast-paced environments of telecommunications, finance, and pharmaceuticals, he thrived on the challenges of optimizing data workflows, uncovering actionable insights, and driving strategic decision-making processes. His extensive work with sensitive data enables him to establish a secure environment by implementing robust governance measures.
At Top Coaching, Dhilip curates a nurturing and fortified environment for our cutting-edge platform App SEBASTTM. This strategic emphasis underscores our commitment to data security and confidentiality, fostering trust and reliability among our users.
What motivates me
“I am driven by my passion for turning raw data into actionable insights, crafting compelling narratives, and optimizing data utilization for societal impact. I find joy in boosting efficiency and productivity, fuelling my continuous pursuit of knowledge and operational excellence.”
Elyane Dicaire
Executive Assistant
With 20 years of experience as an assistant, Elyane has developed the mastery and efficiency required for her profession with patience and determination. She has chosen to join multidisciplinary teams of professionals to gain the broadest possible experience. She has worked in various fields such as engineering consulting, customs brokerage, and international affairs.
Creative and instinctive, Elyane builds connections with people, allowing her to quickly understand their needs and respond effectively. She brings a unique perspective to each project.
Her insatiable appetite for learning constantly drives Elyane to train in the latest tools and, most importantly, the best business practices.
At Top Coaching, Elyane assists you daily. Additionally, she helps document and capture the essence of your strategic meetings, where our coaches are at work. She supports the team to ensure that everyone can perform their role optimally.
What motivates me
“Bringing new ideas and a different perspective. I love getting to know people and building relationships with them, which allows me to anticipate their needs. Establishing a connection with people, working together towards a common goal, and knowing that what I do has a tangible impact on their lives is what drives me!”
Jennifer Regnier
Coach
Jennifer is passionate about making people and companies more efficient and productive. She is driven to help others achieve success on social and economic levels by creating seamless processes and integrating technology to help them maximize time and results.
Jennifer developed extensive experience in program development and evaluation, volunteer management, strategic planning and business development in various front line and management roles during her 15 years in the not-for-profit sector. Always motivated to do more with less, this is where Jennifer found her calling in business and process optimization.
Jennifer has received two Gold Global Best Awards from the International Partnership Network, in collaboration with the Conference Board of Canada, for her innovation, program development and partnership building in support of youth entrepreneurship.
She is a self-proclaimed Data Geek and Worflow Ninja with a voracious appetite to seek out of the box solutions for clients that increase internal capacity resulting in better business results.
At Top Coaching, Jennifer will increase your teams’ productivity with innovative solutions and technological tools.
What motivates me
“What excites me when working with clients is seeing them realize how much more time they can find in their day by choosing the right technology and creating efficient processes.”
Joël Laplante
Artistic Director
Joël has never doubted his vocation. His overflowing creativity and interest in design naturally led him to a career in graphic design. Specializing in brand image creation for clients of all sizes and from various sectors, he quickly understood the importance of diversifying his skills to build a sustainable career. Evolving towards artistic direction, Joël excels both as a conductor and as a first violin, combining a global vision with meticulous attention to detail.
With a diploma in graphic design and a certificate in administration/marketing from the University of Sherbrooke, Joël has over 25 years of experience. Over time, he has demonstrated that the true role of a graphic designer is not limited to visual creation but lies in the ability to reveal the relevance of a product or service at a strategic and impactful level.
At Top Coaching, Joël brings his creativity and experience to your service, continuously refining the friendly, engaging, and playful environment of our executive coaching mobile app, SEBASTTM.
What motivates me
“Seeking the impactful image, the “Wow!” effect, of course, but always prioritizing thoughtfulness and relevance first. In other words, focusing on the content before creating the container.”
Leslie Manuella Tiomeguim Ngueti
Content Manager, SEBASTTM Application
From a young age, Leslie has been passionate about human sciences and the development of individuals’ skills and abilities in various life settings, particularly in the workplace.
Her passion for this field of study took shape in 2019 when she joined the Catholic University of Central Africa (UCAC), where she pursued a program in human resource management. Two years later, her academic excellence and eagerness to broaden her expertise opened the doors to Canada, and in September 2021, she enrolled at the University of Quebec in Outaouais to complete a bachelor’s degree in Industrial Relations and Human Resources (IRHR).
After earning her degree, Leslie joined the Société de Transport de l’Outaouais, where she stood out for her strong sense of customer service and her unwavering support for her team and the organization as a whole.
At Top Coaching, Leslie helps democratize executive coaching for all your managers, through the development of our SEBASTTM app.
What motivates me
“Having the opportunity to support our clients in their daily quest to be the best version of themselves. I love contributing positively to their personal, professional, and intellectual growth.”
Luc Chouinard
Financial Management Consultant
Luc is a seasoned financial management professional who brings deep experience, business acumen and a commitment to collaboration to every challenge. He is a big-picture thinker with a knack for integration and a track record spanning the areas of Finance, Human Resources, Operations, Facilities Management, Procurement, Contracting, IT and Customer Relations in service organizations in both the private and broad public sectors.
Luc is driven to making a difference in leading and contributing toward achieving measurable business outcomes. He is as comfortable rolling up his sleeves working on detailed financials as he is transforming an organization to build a positive culture aligned with business goals.
Luc has a B. Comm from McGill University and is a CPA, CMA.
At Top Coaching, Luc will assist you in understanding how your scarce resources can be optimized to achieve and exceed your organization’s goals.
What motivates me
“When my clients realize how to make their numbers tell a compelling story based on solid data.”
Martin Besner
Strategic Procurement Coach
Martin is a distinguished advisor in the field of procurement, with the last ten years dedicated to high-level strategic positions. His expertise encompasses supplier management, process optimization, and the development of strong and sustainable partnerships in various sectors such as automation, electronics, pharmaceuticals, and food.
His ability to negotiate complex contracts on the international stage has contributed to his reputation for excellence in the field. With several advanced negotiation trainings, including a Mastery in Negotiation from Harvard Business School, a CIAPP certification, and another from Karrass, he has become an indispensable expert. His skills enable him to design and execute effective plans that maximize savings while ensuring smooth operations management.
In parallel, Martin invests his time as a strategic procurement coach, where he imparts his expertise to teams and senior executives to help them excel in their negotiations and management of complex procurements. Known for his integrity, he firmly believes in the importance of trust-based relationships and sustainable partnerships, which he cultivates over time with his clients and suppliers.
At Top Coaching, Martin helps you navigate the challenges of a globalized environment, guiding you towards enhanced performance and long-term success.
What motivates me
“Finding solutions outside the usual paths and adding value at all levels, not just aiming for a prize!”
Mary Margaret Willoughby
Organization Development Expert
Mary Margaret brings the experience of her 25 years in Organization Development (OD) and Human Resources to your project. Past customers recognize her as a preeminent expert in OD and HR solutions in a broad range of settings — private-sector enterprises, academia, and not-for-profits.
Mary Margaret’s strategies and techniques in coaching, training, mobilizing, and evaluating executives, senior leaders, and staff deliver success. She specializes in guiding companies through all phases of change management such as startups, growth, mergers & acquisitions, and downsizing. And she has a talent for turning employees into expert business partners and in-house consultants for their own companies.
She teaches graduate-level courses in OD and HR at local colleges and universities—which keeps her skills up to date and drives her to stay current on the best practices and latest developments in the field.
Mary Margaret holds a Bachelor of Science in Organizational Management and Masters in HRD/Organization Development and maintains her SPHR and SHRM-SCP certifications.
At Top Coaching, Mary Margaret works with your executive team to shape the culture and future of your company.
What motivates me
“The energy and collaboration we experience as we work together to successfully move their business forward.”
Michelle Morin
Coach and Trainer
Initially a dental surgeon and owner of her own clinic, Michelle also taught at the Faculty of Dentistry of Laval University as a lecturer.
Winner of numerous awards, both during her academic training and during her years of practice, after almost 10 years in the profession, she was forced to leave dentistry due to medical considerations. She then showed determination and resilience to discover herself, give meaning to her experience and above all reinvent herself.
Michelle is an NLP Coach since 2010. She loves contributing, serving, and passing on her knowledge gained over the past decades. She even created her own unique and innovative coaching method, which has proven its worth.
As a coach specializing in neuroscience, she helps her clients with the development of their resilience, their quest for meaning, their struggle with impostor syndrome, and the achievement of their emotional freedom, to name but a few of her areas of expertise. With her experience, she is well equipped to help her clients regain power over their lives and thus go through their major professional and personal milestones more serenely.
Her great simplicity, her great listening skills, her natural connection, and her spontaneity make her a heartfelt communicator with whom it is easy to feel safe and to engage.
At Top Coaching, Michelle will help you regain your alignment and energy when you feel confused and equip you to regain control at difficult times in your personal growth.
What motivates me
“It’s when I inspire action and boldness. Also, when my clients dare to recognize their unique and priceless value, dare to shine a light on themselves, feel connected and aligned with their lives and thus reveal their winning attitude.”
Mike Frenette
Sales and Decision Making Strategist
Mike fell into the “sales” soup at the age of 16, in 1993. He became a star salesman for the largest audio-video banner in Quebec. From 2004 on, Mike will take care to document his sales methods until 2006, the year he founded his company Ekim Inc.
Mike studied copywriting intensively with the most influential authors in the field: Robert Cialdini, Bob Bly, Dale Carnegie and Joseph Sugarman.
He became a business partner in the company Productivity3, founded by his father Denis Frenette.
He commercialized the Persuasion IndexTM in 2007, the only tool in the world to objectively measure the persuasive power of commercial texts.
Between 2007 and 2015, Mike was a guest speaker and expert for various business associations, including the Groupement des chefs d’entreprise (now EntreChefs PME), the Association des Industriels d’Anjou, and several chambers of commerce.
Mike is involved in almost every business sector. He has completed mandates at Industrielle Alliance (iA Financial Group), American Chemical Ltd, Exo7, Filtrartech, agileDSS, Perennia, Prospek, Synca, BNP Philanthropic Performance and STAS, among others.
Mike is known for his solid interventions, his high level of rigor, the authenticity of his words and his desire to push his own limits as well as those of his clients.
At Top Coaching, he helps you ensure the success of your business decisions. With his proven approach, he’ll help you avoid wasting time, money and effort.
What motivates me
“I derive powerful satisfaction from unpacking my clients’ complex problems to discover the most impactful, out-of-the-box solutions.”
Moussouba Sane
Content Manager, SEBASTTM Application
Moussouba is a passionate and committed individual who has shaped her life around continuous learning. Her thirst to learn, to carry out projects and to create a positive impact led her to pursue a Master’s degree in Project Management, which has enabled her to develop essential skills for successfully leading diverse initiatives.
Her development path was not limited to the university classroom. Moussouba quickly recognized her love for development programs. She chose to become actively involved in youth organizations to develop herself and in turn offer her time and skills to help them develop to their full potential. Her ability to inspire and guide others has become a hallmark of her personality.
At Top Coaching, Moussouba helps you democratize executive coaching for all your managers through the development of our SEBASTTM application.
What motivates me
“To put my skills at the service of my clients and to continue learning to serve them even better. Their varied experiences are for me as many colors that embellish and give meaning to our lives.”
Pascale Adrien
Strategist
Pascale Adrien takes a vision and makes it a reality through sound strategy development. She fully understands an organization’s vision and objectives and what is needed strategically to achieve them. She is a marketing and business development professional with 20+ years of experience in the fashion and consumer packaged goods (CPG) industries. She has now added Charity and Non-Profit Organizations to her roster.
Pascale is passionate about bringing-to-market products and services. She does so by fusing creativity and data to drive growth. She identifies industry, market trends and client pain points. She then reconciles the various challenges faced by the marketing and sales departments and brings them into a coherent whole.
Some of her current mandates include successfully rebranding organizations and spearheading major strategic shifts. She does so by developing corporate sponsorship programs, online fundraising campaigns, and assisting in transforming IT from a functional focus to an enabler of innovation for the organization.
Previously, as Vice-President Canada Sales, Global Licensing and Creative Strategy, Pascale led multi-disciplinary marketing, merchandising, and sales teams for Canada and International Licenses. During this time, she drove the growth of Canadian sales and international licenses and repositioned the brand as a recognized and credible player in the legwear industry.
At Top Coaching, Pascale assists in aligning all the elements of the Marketing model with organizational strategies helping you identify new opportunities and shifting the focus to your customer and their needs.
What motivates me
“When original and inquisitive ideas flow back and forth and we create lightbulb moments together with lots of smiles.”
Rachelle Daigle
Coach and trainer
Her passion and life mission: to awaken awareness, connect people to their potential, maximize the use of their natural styles, and inspire them to action and fully thrive.
Her professional career covers a wide spectrum: B2B and B2C sales, training, and a specialization in coaching.
Rachelle is a certified leadership expert at the Director level with the John Maxwell Team. She has worked her way up the coaching ladder with the Maxwell Team and was chosen as a member of the team’s teaching faculty at the international level. She is responsible for the coaching component in their French division.
As an executive coach, she works with leaders in a variety of industries and across different countries. In addition, Rachelle teaches corporate coaching techniques to help executives become better leaders and empower their team members.
At Top Coaching, Rachelle helps you enhance your leadership with tools validated in all kinds of businesses. She also brings her strengths in coaching, a powerful approach that transforms and leads to another level of fulfillment and self-actualization.
What motivates me
“To witness awakening moments, those moments which transform them deeply and lead to creative and accelerated results.”
SEBASTTM
Virtual Executive Coach
SEBASTTM is the culmination of Top Coaching’s 12 years of experience in executive coaching. Leveraging this expertise, this innovative application combines artificial intelligence with proven methods of personal and professional development to offer tailored support to managers. SEBASTTM derives its name from Top Coaching’s mantra: S (Stop), B (Breathe), T (Think), A (Act), and is available “in your pocket” at all times.
SEBASTTM integrates three powerful artificial intelligences that work together to analyze needs, guide strategic decision-making, and support the development of management skills and executive presence. Whether it’s managing daily challenges, refining leadership, or improving team dynamics, this application offers personalized tools adapted to users’ management styles.
Why SEBASTTM? The application was created with a single mission: to make executive coaching accessible to all managers, regardless of their level. At Top Coaching, we observe the profound impacts of traditional in-person coaching. SEBASTTM is designed to democratize executive coaching, providing coachees with continuous access to a virtual coach and dozens of hours of training.
What motivates me
“There is nothing more rewarding than seeing a manager realize they hold the key to success within themselves. My goal is to accompany you on this journey, providing the right questions, tools, and perspectives to become the leader you aspire to be.”
Yan Raymond-Lalande
Project Manager, SEBASTTM Application
Yan began his entrepreneurial journey at the age of 22 while completing his Masters in International Relations in Rio de Janeiro, Brazil. His first idea was to change the paradigm of healthcare systems by ensuring patients were always front and center.
With over 11 years’ experience in the healthtech field, Yan has worked with more than 12,000 doctors across Canada and the U.S., governments, and the biggest players in the field (Wal Mart, Telus, Shoppers, etc.). He acquired enviable experience in the area of corporate funding, with more than 4 rounds of investments with U.S., Canadian, public and private funds.
Pomelo, which he co-founded in 2011, has become Canada’s biggest player in terms of patient communication, reaching over 1 million patients per month.
At Top Coaching, Yan helps you by perfecting our executive coaching mobile application (Appli SEBASTTM), which will allow you to democratize executive coaching for all your managers.
What motivates me
“The acquisition and transfer of enriching knowledge, continuous innovation pushing back the limits of what is possible, the synergy of a team rowing in the same direction, and the achievement of concrete results that make a difference.”
