-the complaints that your Customer Service Department receives?
This program uses proven strategies and tools adapted to your specific competitive environment to focus on three elements:
Influencing decisions with integrity;
Demonstrating return on investment (ROI);
Targeting and developing strategic accounts.
In the form of a “Master class”, this part of the program was specifically designed to refine the talents of sales, marketing and customer service team members who are invaluable or have great potential.
Opportunities and threats
15 steps that help to make a comprehensive assessment of your marketing process