-the complaints that your Customer Service Department receives?
This program uses proven strategies and tools adapted to your specific competitive environment to focus on three elements:
Engage and mobilize your teams ;
Influencing decisions with integrity ;
Demonstrating return on investment (ROI) ;
Targeting and developing strategic accounts.
In the form of a “Master class”, this part of the program was specifically designed to refine the talents of sales, marketing and customer service team members who are invaluable or have great potential.
AUTHENTIC LEADERSHIP WORKSHOPS
Take action now with our 3-course series on Authentic Leadership: