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Concerned with:

-your employee turnover and retention?

-your sales?

-the return on your marketing expenses?

-the complaints that your Customer Service Department receives?


This program uses proven strategies and tools adapted to your specific competitive environment to focus on three elements:

  • Engage and mobilize your teams ;
  • Influencing decisions with integrity ;
  • Demonstrating return on investment (ROI) ;
  • Targeting and developing strategic accounts.

In the form of a “Master class”, this part of the program was specifically designed to refine the talents of sales, marketing and customer service team members who are invaluable or have great potential.


Take action now with our 3-course series on Authentic Leadership:

Course #1: How to transition from boss to leader


  • Due diligence
  • Growth potential
  • Opportunities and threats

15 steps that help to make a comprehensive assessment of your marketing process.

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  • Executive coaching
  • Strategic and tactical plans
  • Succession development

Support and advice in the heat of the action for you and your team.

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  • Leadership development
  • Sales and negotiation
  • Marketing
  • Customer service

Master proven tools and strategies.

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  • Talent retention
  • Mobilization
  • Commitment

Develop and refine the art of influencing with integrity.

Find out more
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